Garage Door RepairSouth Fulton, Georgia
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Garage Door Will Not Open: What to Check

Five safe checks, then the signs that mean stop and call.

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Use this list when a garage door in South Fulton, GA will not open and you want to know what is safe to look at. Stop at the first sign of a spring, a cable, or a door off the track.

Five safe checks

  1. Power. Is the opener light on? Check the cord and the breaker. A dark opener can be a dead outlet. A lit opener that hums is a different problem.
  2. Photo eyes. Both sensors should have a steady light and a clear path. A bin, a broom, pollen, or a cobweb is enough to stop a close. Eyes rarely stop a door from opening, but they explain a door that will not shut.
  3. Inside lock. Some doors have a slide lock on the inside track. If it is thrown, the opener can strain. Only check this if the door is down and you are inside.
  4. Wall button versus remote. If the wall button works and the remote does not, replace the remote battery. If neither works, do not keep clicking.
  5. Lift test, only if the door is closed. Disconnect is not required for this. If you can lift the door an inch and it feels like a normal door, the spring is probably still carrying weight. If it feels like a slab of concrete, stop. Do not disconnect the opener and do not pull the red release.

Hands off

Those are repair calls. Start with broken spring signs, off-track repair, or emergency repair if the house is open. Phone 470-229-1821.

Do not pull the red release on a door that is up, crooked, or off the track. The door can drop.

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FAQ

What is the one check that matters most?

If the door feels extremely heavy, stop. That is a spring, not a remote. Call 470-229-1821.

The opener light is on but nothing moves. Now what?

Try the wall button once. If the motor hums and the door stays put, stop pressing it. Check for a bang or a gap in the spring, then call.

What happens when you call

  1. Call 470-229-1821. Tell us your city or neighborhood.
  2. Describe what the door is doing. Up, down, or stuck partway. A bang, a loose cable, a dead remote. If a car is stuck inside or the house is open, say so.
  3. Get a free estimate and a time. We tell you what it sounds like, how the job is quoted, and the soonest a technician can come. If that is not today, we say so.

Call 470-229-1821

Call for a free estimate

Tap to call and tell us what the door is doing. Free phone estimate. The repair is quoted before any work starts.

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Call 470-229-1821