Symptoms
- Steel strands sticking out of the lift cable
- Cable off the drum above the top corner of the door
- Door sits lower on one side
- A pop, then the door racks in the opening
- Cable hanging down the jamb
Cables lift the door as the springs unwind. Humidity and rust in the City of South Fulton pit the strands, especially on older doors in Ben Hill, Cedar Grove, and Stonewall. A broken spring dumps extra load onto the remaining cable. They often fail as a set. If you are not sure it is the cable, start with garage door repair in South Fulton, GA and match the symptom.
The fix
Red clay grit at the floor and damp air pack into cable wraps and bottom fixtures. A snapped spring is the other usual cause. The cable takes the shock. If you see rust on the bottom bracket or strands fanning out, say so when you call.
We replace the cables as a pair, seat them on the drums, confirm the drums are not cracked, and re-tension with the springs. If a spring is already broken, that gets replaced first. Then a balance test.
Related: off-track door and noisy rollers and hinges.
Safety
A frayed cable can finish snapping while the door is moving. Do not pull the red release and try to lift a lopsided door by hand. Leave it and call 470-229-1821.
Call 470-229-1821
Tell us what the door is doing. Free estimate, no prices online.
If springs failed with the cable, we quote both on the same visit. See how we quote.
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FAQ
Is a frayed garage door cable urgent?
Yes. Strands sticking out, a cable off the drum, or a door low on one side can lead to a drop. Do not operate it.
Do cables and springs fail together?
Often. When a spring snaps, the cable takes a shock. We check both before we quote.
Can I rewind the cable onto the drum?
No. The drums are under spring tension. That is technician work.
What happens when you call
- Call 470-229-1821. Tell us your city or neighborhood.
- Describe what the door is doing. Up, down, or stuck partway. A bang, a loose cable, a dead remote. If a car is stuck inside or the house is open, say so.
- Get a free estimate and a time. We tell you what it sounds like, how the job is quoted, and the soonest a technician can come. If that is not today, we say so.
Call for a free estimate
Tap to call and tell us what the door is doing. Free phone estimate. The repair is quoted before any work starts.